Terms of Use

By signing up for an access account at Accredion, you are agreeing to these Terms of Use (the “Terms”), which are considered an Agreement between the Provider and you as the User/Organiser. Our Privacy Policy should be considered part of these Terms.

1. Definitions

Accredion (the “Service”) is an online platform to facilitate event accreditation and related digital services through the URL www.accredion.com and its respective sub-domains (the “Website”). Accredion is a brand of Wow!works B.V., acting under the name Scrn, a company established under Dutch law, registered at the Amsterdam Chamber of Commerce under no. 51298996 (the “Provider”), its headquarters based at Koivistokade 56, 1013 BB, Amsterdam, the Netherlands. For the purpose of these Terms, the Provider is considered Data Processor of the User data.

By using the Service and/or the Website you identify yourself as a “User” in relation to these Terms. In addition, by using the Service and/or the Website as event organiser you also identify yourself as “Organiser”. For the purpose of these Terms, the Organiser is considered Data Controller of User data.

2. Ownership

2.1 Ownership of intellectual property: All intellectual property, including the Accredion logo, the Website, its contents, software and concept are vested with the Provider.

2.2 Ownership of data: The data provided by the User to obtain access and while having access to Accredion is owned by the Provider and may be used by the Provider to provide and inform about the Service. Additional data voluntarily provided by the User related to the Organiser’s event is owned by the respective Organiser. Such data may be used by the Provider at all times for any purpose within the context of providing the Service.

2.3 Data exchange with third parties: With the exceptions described in the Privacy Policy of the Service, the Provider shall never share personal data provided by the Organiser and/or the User with third parties, unless explicitly agreed by the Organiser and/or the User.

3. Using the Service

3.1 Age: To use the Service, you warrant that you are at least 18 (eighteen) years old and legally able to enter into binding agreements, or have obtained, and be able to produce, parental consent to do so.

3.2 Right to refuse: The Provider reserves the right to refuse the Service to or close accounts of any User/ Organiser at any time, for any reason, without informing the User/Organiser of that reason.

3.3 Term: The usage term begins as soon as User/Organiser signs up for an account to the Service and continues as long as the account exists.

3.4 Termination: Either party may terminate this Agreement at any time and for any reason by giving notice to the other party. Provider may suspend the Service at any time, with or without cause. Once terminated, Provider may permanently delete the respective access account and all the data associated with it, including, when using the Service as Organiser, User data associated with the respective account. When not used for 12 months, Provider reserves the right to treat an access account as inactive and permanently delete that access account and all the data associated with it.

4. Payment

4.1 Fees: The Provider reserves the right to charge the Organiser upfront, in accordance with the Provider’s pricing scheme as posted on the Website.

4.2 Fee amendments: The Provider reserves the right to amend its pricing scheme at any time at a two-month notice. by posting such pricing scheme to its Website and informing the Organiser by email.

4.3 Credit card payments: The Organiser shall provide the Provider with valid credit card information and authorise the Provider to deduct monthly charges against that credit card. The Organiser warrants that it is authorised to us that card and that the Provider’s charges will not be rejected. In case the Provider’s charge is being rejected, the Provider reserves the right to suspend the Organiser’s account and the Service it provides with immediate effect.

4.4 Invoice payments: In case the Provider and the Organiser have agreed to pay by invoice and such invoice is not paid latest by the due date on said invoice, the Provider reserves the right to suspend the Organiser’s account and the Service it provides with immediate effect.

4.5 Refunds: Under no circumstance the Organiser is entitled to receive a refund.

5. Rights & Obligations

5.1 Commitment to availability: The Provider provides the Website and the Service ‘as is’. Whilst the Provider shall always aim to provide the Service as specified on the Website, the Provider cannot give any guarantees in relation to availability or proper functioning of the Website and/or the Service.

5.2 Commitment to transparency: The Provider and the Organiser shall, at all times, provide the User with transparent information regarding (1) the purpose for which the requested data will be used. The Provider shall do so in a separate Privacy Policy, which is to be considered part of these Terms.

5.3 Valid data: While using the Service, the User/Organiser shall provide correct and complete data at all times. Providing invalid data may result in account suspension or removal.

5.4 Data transfer to third parties by the Provider: The Provider shall not provide any data of any User to any third party, except to those explicitly mentioned in the Privacy Policy. The User waives any responsibility for such third party’s handling of the User’s personal data and/or liability in case of unlawful handling of User’s personal data by such third party.

5.5 Data transfer to third parties by the Organiser: The Provider shall not provide any data of any User to any third party, except to those explicitly mentioned by the Organiser to the User. The Provider waives any responsibility for such data transfer.

5.6 Service by the Provider: The Provider provides service to the Organiser by email only. Such service is limited to usage of the Service and/or the Website.

5.7 Service by Organiser: Organiser warrants to handle inquiries made by Users in an appropriate manner.

5.8 Assigning of rights: The User/Organiser may not assign any of its rights and/or obligations under these Terms to any third party. The Provider may assign its rights and/or obligations to any other individual or entity at its sole discretion.

6. Compliance with the Law

6.1 Legal compliance: Organiser warrants that while using the Service it will comply with all applicable laws and regulations.

6.2 Unlawful or discriminatory activities: The User/Organiser may not use the Service for any unlawful or discriminatory activities.

6.3 Organiser’s responsibility: The Organiser shall at all times be responsible for determining whether the Service and its use of it is compliant with the law in the territories of use. Specifically, if the Organiser is based in, operates in or collects data of citizens of the European Union, the Organiser explicitly commits to comply with the European Union General Data Protection Regulation (EUGDPR).

6.4 Provider’s responsibility: Provider shall make a reasonable effort to ensure that Organiser can use the Service in compliance with the EUGDPR. In case Organiser is of the opinion that the Service is not compliant with the EUGDPR, Organiser will inform Provider immediately.

6.5 Non-EU regulations: If Organiser is subject to specific regulations outside of the European Union, the Provider waives any responsibility and/or liability in case the Service is not compliant with such regulations.

7. Liability

7.1 Warranty: The Provider cannot provide warranties of any kind, either express or implied, including, but not limited to, warranties of merchantability and fitness for a particular purpose.

7.2 Liability: To the maximum extent as permitted by law, the Provider and its employees, independent contractors and representatives cannot be held liable for any direct, indirect, punitive, special, or consequential damage under any circumstances, including, but not limited to, downtime, software or hardware errors, or loss of data. Provider’s total liability for all claims made in relation to the Service in any month will be no more than what the Organiser paid for the Service in that respective month.

7.3 Force majeure: The Provider cannot be held liable for any delays or failure in performance of any part of the Service, from any cause beyond its control. This includes, but is not limited to, acts of God, changes to law or regulations, embargoes, war, terrorist acts, riots, fires, earthquakes, nuclear accidents, floods, strikes, power blackouts, volcanic action, unusually severe weather conditions, and acts of hackers or third-party internet service providers.

7.4 Indemnification: The User/Organiser agrees to indemnify and hold the Provider harmless from any losses and/or third-party claims. In case a violation of these Terms by the User/Organiser causes direct or indirect costs and/or damage to the Provider, the User/Organiser shall compensate for such costs and/or damage immediately.

8. Reporting abuse

8.1 Reporting abuse: If a User/Organiser beliefs anotherUser/Organiser is in violation of these Terms, theUser/Organiser shall immediately notify the Provider via [email protected].

8.2 Handling abuse reports: The Provider shall evaluate all abuse reports with care and shall follow up such reports with measures the Provider deems appropriate. The Provider cannot guarantee every abuse report shall be met with a response or with a response within a specific response time.

9. Applicable law

9.1 Applicable law: These Terms are governed by the laws of the Netherlands.

9.2 Disputes: The Provider and the User/Organiser will aim to resolve any dispute in good faith. Upon dispute, the User/Organiser will inform the Provider of its alleged shortcomings in writing, and give the Provider 30 days to resolve such shortcoming.

9.3 Applicable court: Should a dispute not be resolved in good faith within the aforementioned term, any legal dispute related to these Terms will be handled by the Court of Amsterdam and all parties will be subject to the jurisdiction of the respective court.

10. Additional Organiser Terms

10.1 Imposing additional terms by Organiser: An Organiser may impose additional terms on Users. Such terms are considered a separate agreement between the User and the Organiser and are to be enforced exclusively by the Organiser.

10.2 Contradiction: In case these Terms contradict the additional terms imposed by the Organiser, these Provider Terms of Use prevail.

11. Amending these Terms of Use

11.1 Amendment of the Terms of Use: The Provider reserves the right to amend these Terms of Use at any given time, for any given reason. Amendments or changes to these Terms of Use will become effective as soon as posted on the Website.

11.2 Termination: When User/Organiser does not agree with the amended Terms of Use of the Provider, the User/Organiser may terminate the Agreement as of the introduction date of the amended Terms. No refund shall be made by the Provider.

12. Miscellaneous

12.1 Legal notice: Any legal notice shall only be considered received when sent and delivered to the Provider in writing, at the physical address mentioned in these Terms of Use.

12.2 Severability: If it turns out that a part of these Terms of Use is not enforceable, then that part will be removed or edited accordingly, the remainder of these Terms of Use remaining valid.

12.3 Exceptions: These Terms apply unless agreed otherwise explicitly in writing.

Latest update: 1 January 2018